All discount codes are applied to the value of the order, excluding delivery costs.
If the value of an order, post the application of a discount, is below the threshold for free shipping, then the standard delivery cost will be applied to the order. Delivery information can be found here.
Unless stated discounts cannot be combined and only one offer can be applied to any order.
Gift cards, subscriptions and build your own bundles are excluded from discount codes.
To apply a discount code, you must enter it prior to completing the order.
Discounts and offers can be amended or withdrawn at any time.
If your discount code is still not working after checking all of the above, then please get in touch with our Customer Care Team at firstname.lastname@example.org so we can help you further.